Customer Support Executive -
Job Description

Open Position: 3

Apply Now: https://forms.gle/LEhd9PrYcBfcaLPE8 (Application closes on 28th, October )

Role Description :

This is a full-time on-site role for a Customer Support Executive. This role will be responsible for new business development, account management, and communication. The Business Development Executive will work closely with the sales and marketing teams to identify market trends and opportunities in order to drive sales growth.

Experience: 0 to 1 Years

Work Location: WhatsTool Tech, Next to Dominoz Pizza after Inderpuri, Hazaribag, Jharkhand

Eligibility : Graduate in any discipline.

Salary: 1.8-2.4 L

Work Timing: 6 days a week – 9 AM – 6 PM – Saturday half day.


Desired Skills :

  • Must be fluent in English and Hindi
  • Excellent Communication skills
  • Prior experience in sales would be a plus but not mandatory.

Day-to-day tasks would involve :

  • Supporting users with queries
  • Helping users set their account
  • Attending support messages and emails

Interview/Selection Process

  1. Online Test: Take this screening test. (It will take mostly 10-20 mins): Take the test
  2. Office Interview: Selected candidates will be called for Interview in office and there will be multiple round of test for final selection.  

Application form : https://forms.gle/bTpk3s8t75E1xAQM7 (Application closes on 28th, October )


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Starter

Best for single member business or starting up

40% discount

₹599

Per month billed yearly

Everything of growth plan with following reduction

  • 1 Agent
  • 3 basic chatbot
  • Upgrade available
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We will help you do the integration with any CRM, payment, connector, Lead Gen apps . Learn more :
  1. CRM apps: Integrate with your CRM to send leads or WhatsApp messages
  2. Payment Apps:Send payment links in a click to your customers from our dashboard
  3. Lead Generation Apps:Send personalised WhatsApp message on Facebook Ads leads form.
  4. Logistics:Connect with apps such as Shiprocket to provide delivery related updates.
  5. Connectors:Connect any type of use-cases or apps with connectors such as Pabbly and Zappier.

Chatbot setup is a process of creating automation flow using our no code drag and drop flow builder. Based on the chatbot requirement and its complexity the pricing of the chatbot will be cost.
  • Basic flow : It only requires connecting 5-10 elements and adding some conditions
  • Advance flow : A chatbot flow which will require api integration.

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As facebook business verification is an important and most necessary in scaling your whatsapp business api and gaining the trust of your customer. We will assist you in getting your facebook business verified provided that you have all the correct document. Our team will verify with you guide you through the entire process.

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