Win Customers Together with One Inbox
A single, shared WhatsApp inbox lets your sales and support teams collaborate seamlessly—no message left behind.
“Handle thousands of messages efficiently with a unified dashboard.”
Chaos Without a Team Inbox
One message could go to multiple people – or worse, none.
- Random Responses
Leads ping any number and multiple agents respond randomly.
- Frustrated Customers
Customers repeat information to each agent.
- Zero Visibility
No easy way to track team performance or workload.
The Solution
WhatsTool’s Team Inbox
Like "Slack for WhatsApp chats". Elevate teamwork with a unified interface and collaborative tools.
- Unified Chat Feed
- All incoming messages to your WhatsApp are streamed to a single dashboard.
- Agent Assignment
- Tag chats to specific agents or queue for the next available rep.
- Internal Notes
- Add private notes on each chat for team context mapping.
- Presence Indicators
- See when colleagues are online or handling a chat.
Collaborate Faster, Serve Better
Transform WhatsApp into a high-efficiency team tool.
0%
Missed Chats
Every message gets seen and assigned.
100%
Clear Ownership
Customers always interact with the right person.
2x
Knowledge Sharing
Team notes ensure continuity for the whole team.
“Reduce response times significantly with shared team inboxes.”
Features Built for Teams
Empower your team with professional collaboration tools and metrics.
Multi-Agent Handling
Multiple team members can be in one chat with indicators of who’s typing.
Collision Control
Prevent two reps from responding at once, eliminating duplicate efforts.
Tags & Labels
Organize chats by priority, department, or campaign.
Performance Metrics
Track response times and chat volumes per agent.
Unite Your Team’s WhatsApp
See all your chats – sales, support, marketing – in one place.
No credit card required. Setup takes less than 5 minutes.
FAQs
Find answers to common questions about WhatsTool Business API, pricing, and features.