Send Interactive Surveys Over WhatsApp
Reach hundreds or thousands of customers with personalized survey campaigns. Get data faster than email or SMS.
“Survey response rates triple when sent via chat.”
Traditional Surveys Fail at Scale
If you can’t easily survey everyone, you can’t get the insights you need.
- Low Email Open Rates
Low email open rates mean low survey responses, skewing your important data.
- Manual Management
Managing large contact lists manually is error-prone and incredibly tedious.
- Slow Insights
Timely insights are lost when surveys are slow to send and painfully slow to analyze.
Automated & Scalable
WhatsTool Survey Campaigns
Set-and-forget surveys. Automate your data collection process entirely on WhatsApp.
- Bulk Sends
- Upload a list of contacts and send the same survey to all recipients instantly.
- Personalization
- Each message can include custom fields (e.g., name, previous purchases) to boost relevance.
- Repeat Reminders
- Automatically resend polite reminders to non-responders to increase completion rates.
- Real-Time Analytics
- Track responses and completion rates live on a comprehensive dashboard.
Insights at Your Fingertips
Turn WhatsApp chats into customer intelligence.
WhatsTool
Hi Sarah! How would you rate our new winter collection? 👗✨
Sarah
Love it! 5 stars.
WhatsTool
Awesome! What's your favorite piece so far?
Sarah
The red wool coat is perfect.
WhatsTool
Great choice! Thanks for your input. Expected delivery is tomorrow!
Gather Instant Research
Easily deploy market research, event feedback, or employee surveys instantly to massive lists.
More Reliable Data
High completion rates simply mean more reliable, accurate data for your business.
Quick Decision Making
Use the results immediately to make quick decisions, like launching a successful targeted promotion.
Survey Case Study
A retail brand sent a WhatsApp survey to 10,000 customers about a new product line.
40%+
Response Rate
Achieved within 2 days of sending the mass campaign.
~10%
Email Average
The typical average response rate they saw on previous email surveys.
WhatsApp surveys drastically outperformed legacy methods in both volume and speed.
Features
Everything you need to speed up market feedback.
Survey Templates
Use pre-built templates (NPS, multiple-choice, free text) to get started instantly.
Automation
Schedule messages or trigger surveys directly after a specific event (purchase, sign-up).
Multimedia Support
Include dynamic images or videos in your surveys for far richer context and better data.
Deep Integration
Export your survey results automatically to your favorite analytics tools or CRM.
Launch Your First Survey Now
Poll your audience on WhatsApp with one click.
No credit card required. Setup takes less than 5 minutes.
FAQs
Find answers to common questions about WhatsTool Business API, pricing, and features.